Human Resources

National CASA offers the following resources to help recruit and retain high-quality, diverse staff members who reflect the population your program serves.

Employment Practices Handbook: A Management Guide to Effective Employment Practices for CASA/GAL Programs (PDF)

Seven Deadly Sins of Supervisors

Interviewing Principles

How to Generate Conflict Between Paid Staff and Volunteers

How to Deal with Conflict

Cultural Competence in Your Program

Recruiting Minority Staff and Board Members

Ways to Make Committees Work Effectively

How Managers Can Support Staff and Build a Framework for Development

Staff Development: The Key Is You!

Succession Planning
In this National CASA podcast, Program Officer Janet Ward talks about succession planning and its importance for programs. Listen to the podcast using the audio player below.