Retaining Volunteers

Successful volunteer retention efforts include volunteer recognition, supervision, support and education. National CASA offers the following resources to help CASA programs retain high-quality CASA volunteers.

Volunteer Retention and Feelings of Connection: A PDF excerpt from National CASA's Strategic Volunteer Retention Training. This 10-page document, authored by Rick Lynch, is a comprehensive primer in successfully working with and retaining volunteers.

Volunteer Management Practices and Retention of Volunteers, a publication of The Urban Institute (400 KB PDF)

Incremental Volunteering Opportunities in a CASA or GAL Program

Emerging Trends and Issues in Volunteerism and Volunteer Program Management (PDF)

CASA/GAL Volunteer Recognition Ideas

How to Fire a Volunteer and Live to Tell About It

Seven Deadly Sins of Supervisors

National CASA Technical Assistance Bulletin: Ideas for Using Non-Advocate Volunteers

Volunteer Management Practices and Retention of Volunteers, a report from The Urban Institute (PDF)

Empowering and Retaining Volunteers Through Training

Webinar: "A Realistic Look at Volunteer Retention with Susan Ellis"
October 22, 2009, 1 hour 1 min  (Click both links below to see the PowerPoint and listen to the webinar.)

• View PowerPoint and Listen to presentation