State & Local Programs

Standards & Quality Assurance

Standards and QA Redesign FAQ

National CASA Standards and QA Webinar - April 20, 2017 

National CASA Standards and QA Webinar - April 14, 2017

The goal of our local and state standards is to establish requirements that we believe will assure quality while allowing individual organizations room for creativity and innovation. Administrative and program staff must weigh how to create efficiencies and effectiveness to arrive at the highest quality advocacy on behalf of the children they serve, related to their models, governing structure and legislated constraints.  It is expected that programs make decisions related to best practices with continual reflection and evaluation of outcomes for children.

A set of quality standards to measure a program’s operations demonstrate that an organization:

  • Respects and protects the children it serves
  • Utilizes established policies and procedures necessary for effective management
  • Manages its financial affairs prudently and is committed to the principles of public disclosure
  • Continually evaluates its services and operations

Our standards provide a framework for quality program management. A primary goal and guiding principle of the quality assurance system is to strengthen organizations and ultimately support their efforts to provide high quality child advocacy and achieve the maximum level of excellence.   

Local Standards for CASA/GAL Organizations

Standards for Local CASA GAL Programs 2012 Edition (600 KB PDF)

Indicators of Compliance Examples

Self Assessment Questions (335 KB PDF)

State Standards for CASA/GAL Organizations

State Organization Self-Assessment Questions (267 KB PDF)

State Organization Self-Assessment Examples

Standards for State CASA/GAL Organizations (380.83 KB PDF)

National CASA Protocols

National CASA Resource Development Protocol (94.79 KB PDF)

National CASA Government Relations Protocol (65.70 KB PDF)

Related Documents

Using Online Video Applications: Rules for use of online video chat technology in conducting CASA work (revised 4/2014)

National CASA Graphic Standards (2 MB PDF)

 

The US Department of Justice has supported CASA advocacy since 1985 through its Office of Juvenile Justice and Delinquency Prevention.
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