State & Local Programs

Resources for CASA/GAL Programs

Improving the Way We Support You

Last June we announced that we are changing the way we do business to build a stronger and more collaborative network – including stronger local programs, state organizations and our national association.  Over the past 10 months we have been working diligently to make those changes a reality.  The change in the way we deliver service to you is just one of many ways we will strengthen the organization going forward.  We are enthusiastic about the future of the network and our partnership with you.

Link to a Menu of Services which will direct you to who to contact on our National CASA staff beginning today depending on the assistance you desire.  Please keep this list handy as for future contact with us.  When in doubt about who to call or email please contact the Member Services.

The Member Services’ dedicated toll-free number is 855-691-6317, and all functional teams have dedicated phone extensions and email accounts.

We are looking very forward to serving you in our new model of support.  If you have questions or would like further information, please contact Sally Erny, Chief Program Officer.

 

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Network Spotlight: The Peer Coordinator Model

In September 2010 the first class of peer coordinators was trained at CASA of Maricopa County, AZ. As of December 31, 2013 a total of 428 peer coordinators nationwide were actively supporting volunteer advocates. They are coaching, guiding and mentoring advocates across the county. 2015 is shaping up to be a “break out” year for the use of the peer coordinator model in the network.

Over the last year several programs using the peer coordinator model have initiated internal reviews, evaluations, and surveys of their successes and challenges with the model.

Read their results and reflections on the model in this new article.


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